MANAGED SERVICES

Contact Center

Starlink has repositioned itself and evolved in managed services. We’ve been building extensive experience in contact center operations, employing over 500 agents and running Ooredoo’s flagship contact centre since November 2014. Currently, we are contributing to a digital transformation project with Ooredoo which will enable us to provide the first digital contact center solutions in Qatar today.

Information Technology

Starlink provides IT managed services so our customers can focus on their core business. We understand that IT is a common requirement for multiple businesses and Starlink is in the process of innovating this proposition using the economy of scale to provide the most cost-effective proposals.

Human Resource Outsourcing

Starlink’s ability to be a business partner has been its secret to the collaborative relationship we build with our clients. To focus on providing solutions for many entities in Qatar, Starlink has developed solid experience in outsourcing for several dominant clients in Qatar including, but not limited to: Ooredoo, Sidra, Hamad Medical Center, Siltek and Msheireb properties.

Installation and Maintenance

We have highly skilled professionals, experienced in various fields like Structured Cabling, CCTV, Security Systems, WIFI solutions, Layer 2 and Layer 3 network configuration and Pay TV installations amongst other specifications.

Industries of Experience: Telecommunications, Hospitality services, B2B solutions, and ELV solutions.

Franchisee and Distributor

Starlink was launched in Qatar in 2006, establishing one of the biggest and most prestigious retail chains specialised in mobile devices, accessories and smart gadgets. Starlink has extensive experience in running robust franchised retail for key brands, the company plays a key role in building the retail environment to sell digital services across Ooredoo and OSN. Starlink also acts as a distributor for beIN Sport and Al Jazeera. 

Data Center Managed Service

Starlink is the entrusted partner of Ooredoo’s Tier 3 specification data center. We provide talented engineers that empower Ooredoo to provide award winning, state of the art facilities that consolidate IT operations and equipment as well as manage and distribute data to the Qatari market.